Shipping policy
At Zyra Flash, we aim to deliver your orders quickly, safely, and reliably. Please read our Shipping Policy below to understand how shipping and delivery works for your orders.
1. Shipping Methods Available
We offer shipping through trusted courier and logistics partners to ensure safe delivery. Depending on your location, we may ship your order using:
Standard Delivery
Express Delivery (if available)
Courier Partner Delivery (third-party logistics)
Courier partners may include Shiprocket, Delhivery, DTDC, Blue Dart, India Post, or other available providers.
2. Order Processing Time
All orders are processed within 3 Days after the order is confirmed.
Orders are not shipped or delivered on Sundays or public holidays.
During sales, festivals, or high-demand periods, processing time may take longer.
If there is a delay in processing, we will notify you via email or SMS.
3. Delivery Timeframes
Estimated delivery time depends on your location and courier availability.
Metro Cities:2-3 BUSINESS DAYS
Other Cities/Towns: 7-8 BUSINESS DAYS
Remote Areas/Villages: 8-9 BUSINESS DAYS
Delivery timelines are estimates and may vary due to courier delays, weather conditions, strikes, or other unforeseen issues.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and order size/weight.
Standard Shipping Cost: Free (depend on location)
Free Shipping Above: ₹400 (if applicable)
Cash on Delivery Fee: ₹69(if applicable)
Any shipping charges paid during checkout are non-refundable unless the order is cancelled before shipment or due to our error.
5. Tracking Information
Once your order is shipped, you will receive tracking details via:
SMS
WhatsApp (if applicable)
Tracking may take 24–48 hours to update after dispatch depending on courier systems.
You can also contact our support team anytime for tracking help.
📩 Email: zyraflash@gmail.com
6. Delivery Issues and Delays
While we try our best to deliver on time, delays may happen due to:
Courier partner delays
Weather conditions
Natural disasters
High order volume during sales
Incorrect/incomplete delivery address
Customer not available at the delivery location
If your order is delayed beyond the expected timeframe, please contact us and we will assist you.
7. Incorrect Address / Failed Delivery Attempts
Please ensure your shipping address and phone number are correct while placing the order.
If delivery fails due to:
Wrong address provided
Customer unavailable
Refusal to accept delivery
The order may be returned to us. In such cases, reshipping charges may apply.
8. Damaged Package During Delivery
If you receive a parcel that appears damaged or tampered, we recommend:
Do not accept the delivery (if possible)
Take clear photos/videos of the package
Contact us immediately
📩 Email: zyraflash@gmail.com
We will investigate and help resolve the issue as quickly as possible.
9. International Shipping (If Applicable)
Currently, we [DO / DO NOT] offer international shipping.
If international shipping is available:
Delivery time may take [X-X BUSINESS DAYS] depending on the destination country.
International shipping charges will be shown at checkout.
Customs duties, taxes, or import charges (if any) must be paid by the customer.
Zyra Flash is not responsible for delays caused by customs clearance.
10. Contact Us
If you have any questions about shipping, delivery, or tracking, you can contact us anytime:
Store Name: Zyra Flash
📩 Email: zyraflash@gmail.com
🌐 Website: zyraflash.in